Janitorial Services - Roanoke Island Festival Park

The North Carolina Department of Natural and Cultural Resources is requesting bids for janitorial services at Roanoke Island Festival Park in Manteo under IFB #46-DNCR-26-2151, with bids due June 4, 2026 at 2:00 PM ET and a mandatory site visit on May 28, 2026 at 11:00 AM. A 10% HUB participation goal applies to utilization of diverse firms as subcontractors.

The scope covers comprehensive janitorial services for a 27-acre site encompassing approximately 33,423 square feet across administrative offices, ticket sales, educational spaces, auditorium, museum store, film theater, adventure museum, pavilion, and maintenance facilities. Full-service coverage runs six days per week (Monday through Saturday), 7:00 AM to 4:00 PM, from mid-March through December. During the winter closure period (January through mid-March, approximately 2.5 months), the vendor provides reduced services limited to nonpublic areas of the Administration Building, Education Building, Maintenance Area, and porch bathrooms. Pricing is structured as a monthly rate for full-service work (9.5 months), a monthly rate for reduced services (2.5 months), quarterly window cleaning, and annual deep cleaning including carpet shampooing, floor stripping and waxing, and artifact cleaning assistance. Emergency and special cleanup services are available at an hourly rate specified by the vendor.

The contract term is three years from final execution, with the state retaining the right to extend beyond the initial term. The vendor must furnish all labor, management, and supervision; the department provides paper products, cleaning chemicals, and safety data sheets. Vendors must demonstrate financial stability, provide three customer references for similar services, complete background checks on all employees, maintain commercial liability insurance (required within five days of award), and comply with E-Verify requirements. Vendors must be registered with the North Carolina Secretary of State and eVP. Written questions are due May 29, 2026, with responses provided by June 2, 2026. Mandatory site-visit attendance is required; non-attendance results in bid rejection.