Jacksonville Public Libraries - Online Library Card Registratio

The City of Jacksonville, Florida's Procurement Division is seeking qualified suppliers through an Invitation to Quote (ITQ) to provide a secure, cloud-based Online Library Card Registration system for Jacksonville Public Libraries. The procurement requires a comprehensive solution supporting both online and in-branch workflows with applicant identity and address verification capabilities, renewable annually over a five-year contract period consisting of an initial one-year term followed by four optional one-year renewal periods. Key deliverables include administrative functions necessary for library card management and registration processes, with evaluation based solely on price as the determining factor for award. Responses must be submitted through the City's 1Cloud e-procurement system by January 16, 2026 at 4:26 PM Eastern Standard Time, with the solicitation having opened on January 9, 2026. All pricing must be submitted in U.S. dollars with two decimal places, including all freight, delivery, and handling costs to the delivery location at 3435 University Boulevard North, Jacksonville, Florida 32277, with payment terms set at net thirty days following delivery and invoice submission.

Suppliers must demonstrate legal authorization to conduct business in Duval County and acknowledge compliance with all affirmation requirements while certifying no conflicts of interest exist. The City strongly encourages commitment to the Jacksonville Small and Emerging Businesses (JSEB) program for qualified vendors. Extensive insurance requirements must be met, including cyber liability coverage of $1,000,000 per claim and in the aggregate, general liability of $2,000,000, professional liability of $1,000,000, and performance bonds as specified in the solicitation documents. The contract will be awarded on an "all or none" basis to the lowest responsive, responsible bidder, with the City reserving the right to reject any or all bids and extend agreements as necessary during procurement transitions. No pre-bid conference or site visit has been scheduled for this opportunity. The specific contract value or budget range was not disclosed in the available procurement documentation.