ITB Service of Process

The Florida Department of Legal Affairs, Office of the Attorney General (OAG) has issued an Invitation to Bid (ITB) 2025-02 for comprehensive Service of Process functions across three defined service areas: within Florida, within the United States (including territories and commonwealths), and outside the United States. The contract is scheduled to commence on September 10, 2025, with an initial five-year term ending September 9, 2030, and potential renewal options for up to three additional years. Bidders must demonstrate the capability to perform routine, express, and priority service levels, with specific requirements for service attempts, documentation, and reporting. The procurement requires experienced process servers capable of serving documents in diverse and challenging environments, including prisons and shelters. Pricing evaluation will utilize a weighted scoring methodology, allocating 65% weight to Service Area 1 (Florida) and 35% to Service Area 2 (United States), with further weighting across service levels: 70% routine, 20% express, and 10% priority. Respondents must submit fixed unit rates for each service level and service area for both the initial three-year term and potential three-year renewal term.

Bidders must meet stringent minimum qualifications, including a minimum of five years of service of process experience and the ability to serve all 50 states and international locations. The solicitation mandates comprehensive background screening, E-Verify compliance, and various state-mandated vendor certifications. Additional optional services include witness fees, subpoena fees, skip tracing, and specialized service location support. While specific set-aside designations are not explicitly mentioned, the detailed requirements suggest a competitive procurement process focused on vendor capability and performance. The solicitation does not provide a specific total contract value or budget range, instead focusing on unit-based pricing for different service levels and geographic areas. Potential respondents should carefully review the complete ITB documentation to ensure full compliance with the OAG's comprehensive service of process requirements and to understand the nuanced evaluation criteria that will guide the contract award decision.