IT System, Paid Family Medical Leave

Closed State & local contract opportunity Posted

Solicitation number
RFI-121109
State
Virginia
Responses due

Opportunity facts

Jurisdictions
Point of contact

Opportunity details come from mvendor.cgieva.com. Updated .

About this opportunity

The Commonwealth of Virginia is issuing a Request for Information on configurable, commercial-off-the-shelf or Software-as-a-Service Paid Family and Medical Leave (PFML) systems, with responses due June 15, 2026. The RFI seeks supplier input on platform capabilities to support Virginia's newly established PFML program.

The required system must support employer registration and reporting, contribution calculation and collection, claims intake and adjudication, benefit calculation and payment, medical provider integration, appeals processing, customer service and contact center support, fraud detection and identity verification, and data analytics and program reporting. The platform must integrate with existing Commonwealth systems handling identity, wage data, and payments. The scope encompasses the full administrative and operational footprint of a state employee and employer benefits program.

The RFI identifies Richmond City and Roanoke City as relevant jurisdictions, indicating that system performance encompasses at least these administrative centers, though the implied scope is statewide delivery. No estimated contract value, contract term, evaluation criteria, or anticipated timeline to procurement or award is specified in the source material.

Opportunity text

The Commonwealth of Virginia is issuing this Request for Information (RFI) to gather information from qualified Suppliers regarding configurable, commercial‑off‑the‑shelf (COTS) or Software‑as‑a‑Service (SaaS) Paid Family and Medical Leave (PFML) systems capable of supporting the Commonwealth’s newly established PFML program.The PFML program requires a comprehensive technology platform that supports:• Employer registration and reporting• Contribution calculation and collection• Claims intake and adjudication • Benefit calculation and payment• Medical Provider Integration• Appeals processing• Customer service and contact center support• Fraud detection and identity verification• Data analytics and program reporting• Integration with existing Commonwealth systems (identity, wage data, payments, etc.)

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