Investigative Services

The Commonwealth of Kentucky, through the Kentucky Board of Licensure for Marriage and Family Therapists, is issuing a Request for Proposal for a Personal Service Contract to procure investigative services for a two-year initial term running from July 1, 2026, through June 30, 2028, with potential renewal for up to two additional two-year periods. The primary services include conducting investigations of complaints involving licensed marriage and family therapists and unlicensed persons under KRS Chapter 335.300-399, which encompasses interviewing complainants, licensees, and witnesses; obtaining and reviewing relevant documents including medical and business records; preserving and storing evidence electronically; submitting status reports seven days before each Board meeting; and preparing written investigative reports with citations for statutory and regulatory violations. The contractor must also compile case files, assist with pending litigation, and provide testimony for administrative hearings while maintaining understanding of Kentucky licensure laws (KRS Chapter 335.300-399 and 201 KAR Chapter 32) and responding to communications within three business days. The technical proposal evaluation is worth 300 points and will assess the respondent's qualifications, experience, sample investigation reports, interview techniques, evidence preservation plans, professional portfolio, years of experience, and understanding of licensure laws. The cost proposal is worth 100 points based on hourly rates for investigative services with 250 hours available as a baseline, travel expenses reimbursed at current state mileage rates plus meal and hotel receipts, and miscellaneous expenses reimbursed upon receipt submission. Oral presentations may be required for the top two-ranked vendors, worth up to 100 points. Written questions are due by 2:30 PM on April 24, 2026, and proposals must be submitted by 3:00 PM on May 8, 2026.

The RFP does not specify any set-aside designations or restrictions limiting responses to particular business classifications or disadvantaged enterprises, meaning all qualified vendors are eligible to respond. No incumbent vendors or current contractors are mentioned in the procurement documentation. Mandatory requirements for all respondents include submitting a list of assigned staff with resumes, a sample redacted investigation report, a letter of recommendation from a current or former client, a written statement confirming willingness to travel throughout the Commonwealth, and maintaining Commercial General Liability Insurance with minimum limits of $1,000,000 per occurrence and $2,000,000 aggregate, plus Professional Liability Insurance of $1,000,000 per claim. The procurement does not provide an explicit budget cap or award value; instead, pricing is evaluated competitively based on hourly rates and documented expenses. The contract is not effective until approved by the Finance and Administration Cabinet Secretary and filed with the Legislative Research Commission Government Contract Review Committee.