Intent to Single Source LETS proprietary software, LETS Phone and LETS Transmitter

The City of Tampa's Technology & Innovation department is pursuing a single-source procurement for proprietary LETS software, specifically LETS Phone and LETS Transmitter, under solicitation number 26-X-00254. The procurement targets specialized software designed for crisis and hostage negotiations, enabling law enforcement negotiators to record and covertly stream live audio, video, and GPS data with unique communication capabilities. The solution allows negotiators to call or text from any phone number, functioning with or without dedicated apps, and provides comprehensive recording and streaming functionality during critical incidents. The procurement is specifically targeting Hillsborough County, Florida, with a narrow window for vendor responses between November 10 and November 14, 2025. Potential vendors must demonstrate comprehensive insurance coverage, including commercial general liability, automobile liability, worker's compensation, and additional specialized insurance requirements. Vendors must confirm their ability to provide the requested goods, upload documentation proving authorized manufacturer distributor or dealer status, and demonstrate capabilities for product quoting, warranty service, maintenance, and repairs.

The procurement appears to be a non-restricted opportunity without explicit set-aside designations for disadvantaged enterprises. While specific budget ranges are not disclosed in the documentation, the specialized nature of the software suggests a potentially significant investment for law enforcement communication technology. The single-source procurement indicates a preference for a specific proprietary solution, which may limit competitive bidding. The vendor must be an authorized manufacturer's distributor or dealer with proven capabilities in providing complex technological solutions for law enforcement communication and negotiation scenarios. The document emphasizes the need for comprehensive vendor qualifications, suggesting that beyond pricing, technical capabilities, support infrastructure, and proven performance in similar high-stakes communication environments will be critical evaluation criteria. No incumbent vendors are explicitly named, and the procurement does not indicate specific requirements for integration with existing technological infrastructure beyond the LETS software ecosystem.