Instrumentation Services - DE Benton Water Treatment Plant

The City of Raleigh is requesting proposals for instrumentation maintenance and calibration services at the D.E. Benton Water Treatment Plant, with proposals due October 23, 2026 at 3:30 p.m. EST and a pre-proposal conference and site visit on September 30, 2026 at 10:30 a.m.

The contractor must provide routine maintenance and calibration of water treatment instrumentation including chlorine analyzers, pressure transmitters, flow meters, and related equipment listed in Exhibit A at specified frequencies, plus weekly and monthly cleaning duties per Exhibit B. All calibrations must meet NIST-traceable standards or manufacturer specifications. The contractor must dedicate a minimum of 16 hours per week on-site at the facility, with travel and expenses included in pricing.

Contractor qualifications include legal incorporation, ISO 9001 compliance, and ISO 17025 accreditation. The firm must maintain a minimum of four fully accredited Field Service Engineers within 100 miles of the plant, each holding ISO 17025 accreditation or manufacturer certification and a minimum of five years of documented hands-on experience. Comprehensive insurance is required: $1 million commercial general liability per occurrence and $2 million aggregate. Subcontractors may be used for no more than 10 percent of listed equipment. The contractor must maintain anti-harassment, substance abuse, health and safety, and personnel security programs.

The pricing structure is a lump-sum annual price covering all maintenance and calibrations, plus a $30,000 annual parts allowance for materials under $1,000, with a fixed markup percentage on all contractor-supplied materials. The contract term is one year with an option to renew for up to four additional one-year terms contingent upon mutual consent.

Evaluation weighting: 20% corporate background and experience, 10% financial stability, 10% project understanding, 15% project approach, 20% team firm experience, and 25% proposed cost, with potential additional points for interview or demonstration. Written questions are due October 12, 2026, with City responses anticipated October 16. Selection is tentatively scheduled for November 6, 2026.