Illumina MiSEQ & NovaSeq Instruments Service Agreements

The Colorado Department of Public Health and Environment (CDPHE) Laboratory Services Division is soliciting a sole-source service agreement with Illumina, Inc., for preventive maintenance, unplanned repair, and technical support on three sequencing instruments — one NovaSeq X and two MiSEQ i100 Plus units — with a proposal due July 22, 2026. The procurement carries a sole-source determination; the justification document establishes that Illumina is the exclusive manufacturer authorized to provide certified parts, specialized maintenance, and trained engineers for these proprietary instruments.

The three instruments (NovaSeq X Serial LH00914; MiSEQ i100 Plus Serial SH01424; MiSEQ i100 Plus Serial SH00586) are non-redundant components of the state's validated wastewater matrix metagenomics pilot program and seasonal flu sequencing initiatives, specifically validated by the CDC for flu surveillance. The instruments cannot be serviced by third parties without manufacturer authorization, eliminating viable alternatives.

The service agreement is structured as a pay-in-advance contract with a five-year term commencing July 31, 2026, and concluding May 27, 2031. The estimated total cost is $275,000. Pricing reflects historical rates adjusted for inflation in technical travel and parts costs, with no additional charges beyond the defined scope. The justification document affirms the cost is fair and reasonable based on historical precedent and established service schedules; no formal market comparison was conducted given the manufacturer's exclusivity.

Work location is Colorado, encompassing Arapahoe County and Denver City jurisdictions. The procurement contact is Alexandria Rossheim (408-529-7406); Shannon Matzinger serves as Program Manager.