IFB SD25-00044 Hearing Aid Devices

The California Department of Corrections and Rehabilitation/California Correctional Health Care Services is requesting bids for on-site hearing aid dispensing services across 32 participating state correctional institutions in three geographic regions under IFB SD25-00044, with bids due September 23, 2026 at 4:00 p.m. PST. Small businesses and microbusinesses are eligible for a 5% preference; disabled veteran business enterprises (DVBEs) are eligible for incentives ranging from 1% to 5% based on participation levels.

Bidders may submit rates for one or all three regions and must provide services to all institutions within any region where they submit rates. The scope includes hearing aid selection, fitting, post-fitting follow-up services, ear molds, device manufacturing, and repair services to incarcerated patients. All contractors must hold current California audiology or hearing aid dispenser licenses, maintain equipment compliance, provide minimum 24-hour response time to service requests, and comply with CDCR security measures and medical protocols.

The bid rate structure sets a cap of $280.00 combined for three CPT service codes (hearing aid selection, fitting, and post-fitting services) and $1,430.00 combined for goods (ear molds, hearing aid manufacturing, repair, and cancellation fees), establishing a total basis of award of $1,710.00. The initial contract term is 36 months, with the State reserving the right to extend up to an additional 12 months at the same rates and maximum dollar amount per year. The State reserves the right to award multiple agreements to bidders meeting the established rate caps. Questions are due September 3, 2026, with responses provided by September 10, 2026. Virtual bid opening is scheduled for September 24, 2026, with an intent to award posted September 29, 2026 and a proposed contract start date of December 1, 2026. Invoices must be submitted within 12 months of service delivery using CMS-1500 forms, with payment expected within 45 calendar days of receipt per California Prompt Payment Act requirements.