IFB No. 2026-4004 Physical Security Maintenance

The California Department of Tax and Fee Administration is requesting bids for physical security maintenance and installation services covering access control, surveillance, and intrusion detection systems at 28 CDTFA office locations throughout California, Chicago, Illinois, and Houston, Texas, with bids due June 11, 2026. A Notice of Intent to Award to Professional Telecommunications Services, Inc. was posted on May 28, 2026. A 5% Small Business/Microbusiness preference applies to certified SB/MB firms or non-certified firms committing to subcontract at least 25% of net bid price with SB/MB entities; the DVBE Participation Program establishes a 3% participation goal, with bidders achieving 1% or greater DVBE participation eligible for a 1–5% DVBE Incentive during evaluation.

The contractor must maintain and install three specified systems: Software House CCURE 9000 access control, ExacqVision HDVRs/NVRs and IP cameras for surveillance, and Bosch intrusion detection equipment. Certified technicians must have a minimum of five years continuous experience servicing, installing, troubleshooting, and repairing these platforms. Standard service calls require telephone response within one business day and on-site arrival within three business days; emergency calls require telephone response within one hour and dispatch within two hours. Services are performed Monday–Friday, 8:00 a.m.–5:00 p.m., excluding state holidays, unless emergency service is authorized. Service calls cannot exceed $2,000 total for parts and labor without prior written authorization.

The contract runs July 1, 2026, through June 30, 2028, with an optional one-year extension. Bidding is on hourly rates submitted separately for Northern California, Southern California, Chicago, and Houston locations, covering standard weekday, overtime, weekend/state holiday, and emergency repair services. Bid prices are evaluated lowest responsive responsible, with written questions due May 19, 2026, at 2:00 p.m. The contractor must carry $1 million per occurrence / $2 million aggregate general liability insurance, $1 million automobile liability, and workers' compensation coverage. All costs including parts, labor, materials, tools, equipment, supervision, taxes, insurance, bonds, and permits are the bidder's responsibility.