IFB No. 109165 "As Needed" Credit Monitoring and Identity Theft Protection

The State of California, specifically the California Employment Development Department (EDD), is issuing an Invitation for Bid (IFB) for "As Needed" Credit Monitoring and Identity Theft Protection services for customers of the California Unemployment Appeals Board (CUIAB) located statewide. The selected vendor will be responsible for providing notification services, call center support services, and credit and identity theft monitoring services. The contract term is from January 1, 2025 through June 30, 2026, with possible renewal options. Bids must be received by October 17, 2024 by 3:00 p.m. Pacific Standard Time. The EDD is offering a per customer rate for the requested services and will evaluate bids based on the completed Cost Proposal (Exhibit G) and other required documents.

The EDD is offering Small Business (SB)/Microbusiness and SB/Nonprofit Veteran Service Agency preferences for this procurement. The current incumbent vendor and any existing infrastructure or technology requirements are not provided in the available documents. The total award value or budget range for this contract is also not specified.