IFB-Camera Monitoring Services ¿ Los Angeles County

The California Department of Transportation (Caltrans) is issuing an Invitation for Bid (IFB) for camera monitoring services in Los Angeles County. The primary objective is to procure remote video monitoring services for 16 cameras with talk-down features located at a facility at 13200 Golden State Road, Sylmar, California. The contractor must furnish all labor, equipment, tools, parts, materials, supplies, travel, and incidentals necessary to deliver these services from the contractor's own monitoring station. Monitoring shall be provided 14 hours daily on weekdays (5:00 p.m. to 4:30 a.m.) and 24 hours on weekends and state holidays through May 31, 2029, with an estimated three-year term commencing June 1, 2026. The contractor must provide independent internet service, software applications compatible with Android or iOS devices, and 24/7 customer support and call center operations. Prospective bidders must possess a valid Alarm Company Operator License from the California Department of Consumer Affairs Bureau of Security and Investigative Services, a valid C-7 or C-10 contractor's license from the Contractors State License Board, and current Department of Industrial Relations registration. The question submission deadline is April 24, 2026, with bid submissions due May 5, 2026, at 2:00 p.m. and bid opening at 2:30 p.m. the same day, with an estimated award date of May 15, 2026.

The bid proposal consists of three line items: lump sum pricing for setup and installation of internet service and required software, monthly pricing for 36 months of interactive video monitoring services, and reimbursement for parts, materials, supplies, fees, and permits capped at $10,000. Prevailing wage requirements apply if the total bid amount exceeds $15,000. A 25 percent Small Business participation goal and a 3 percent Disabled Veteran Business Enterprise (DVBE) participation requirement apply to this procurement. The contractor must maintain general liability insurance of $1,000,000 per occurrence/$2,000,000 aggregate and automobile liability insurance of $1,000,000 combined single limit. Compliance requirements include Department of Industrial Relations registration, workers' compensation insurance, and adherence to Los Angeles County prevailing wage rates. The State reserves the right to terminate the agreement for cause with immediate effect or for any reason with 30 days' written notice. While specific award values are not disclosed, the estimated contract value can be calculated from the three-year term structure with monthly service pricing and setup costs, subject to the $10,000 maximum for parts and materials reimbursement.