Ice Machine Service and Repair

Hillsborough County Public Works is seeking a qualified contractor to provide routine preventative maintenance and repair services for commercial-grade ice machines through Invitation to Bid (ITB-26-00066). The three-year contract requires servicing ice machines at six maintenance and specialized service facilities, with work focused on returning equipment to original specifications and performance standards. Specific services include semi-annual preventive maintenance inspections, cleaning, sanitizing, and repairs for ice machines from manufacturers like Hoshizaki, Ice-O-Matic, Scotsman, GE, and U-Line. Contractors must respond to service requests within two business days during standard operating hours (7:00 AM to 3:30 PM, Monday through Friday). The bid submission deadline is January 7, 2026, at 2:00 PM EST, with electronic submissions required through the County's Euna Procurement system. Bidders must provide pricing that includes a minimum 10 percent discount on parts and labor rates based on OEM standard rates for one technician per hour during normal operating hours.

No specific set-aside designations or restrictions for disadvantaged enterprises are mentioned in the procurement documents. The contract allows for participation by any qualified contractor meeting the specified insurance and technical requirements. Contractors must maintain comprehensive insurance coverage, including Commercial General Liability ($500,000-$2,000,000), Automobile Liability ($300,000-$1,000,000), Workers' Compensation, Professional Liability ($1,000,000), and Cyber Liability ($1,000,000). The estimated total project budget is $60,000.00 for the three-year contract term, with a $20,000 allowance for parts. The contract includes an annual Consumer Price Index adjustment using the CPI-U methodology and will be awarded to the lowest responsive and responsible bidder meeting all specifications. Additionally, the contract will be available to other Hillsborough County Governmental Purchasing Council members under the same terms and conditions. Successful contractors must provide warranties on new parts for the manufacturer's warranty period and offer 90-day warranties on all repairs against defects in material and workmanship.