Human Services Caseworker

The City of Norwich, located in New London County, Connecticut, has issued a Request for Qualifications (RFQ) solicitation number 24-30 for a Human Services Caseworker position funded through the American Rescue Plan Act (ARPA). The procurement seeks qualified vendors to administer basic needs, provide case management, and help address the negative impacts of the COVID-19 pandemic on Norwich residents. The solicitation is open to all vendors and requires the selected provider to deliver human services caseworker services within the specified jurisdiction. The response period runs from February 21, 2024, at 12:00 PM EST through March 1, 2024, at 2:00 PM EST, with no scheduled vendor Q&A period or site visits. Vendors must submit their qualifications by the specified deadline, with the expectation of providing comprehensive case management support to help local residents recover from pandemic-related challenges. The primary point of contact for this opportunity is Kate Milde, Director of Human Services, located at 23 Union Street in Norwich.

The solicitation does not specify any set-aside designations, restrictions on organizational types, or preferences for disadvantaged enterprises. No incumbent vendors or current contractors are mentioned in the documentation. The contract will be funded through a total of $75,000 in ARPA funds, with all funding required to be utilized by December 2024. Delivery terms are specified as Free On Board Destination, and payment terms will be vendor-specified. The City of Norwich will review submitted qualifications and select a vendor to provide the required human services caseworker services. There are no defined line items or specific evaluation criteria outlined in the solicitation documents. The contract is limited to the jurisdiction of New London County and is designed to provide targeted support to Norwich residents impacted by the pandemic.