Homeless Outreach/Assessment and Mobile Hygiene Services

The City of Milpitas is issuing a Request for Proposal to procure Homeless Outreach/Assessment and Mobile Hygiene Services from qualified vendors. Proposers may submit proposals for one or both service areas: Homeless Outreach/Assessment services, which involve field-based engagement, needs assessment, case management, and connection to housing programs for unhoused individuals; and Mobile Hygiene services, which consist of mobile solutions such as shower buses or trailers equipped with showers, laundry machines, restrooms, and on-site case management provided weekly. For Homeless Outreach/Assessment, vendors must provide cost proposals for three service frequency levels (2 days per week, 3 days per week, and 5 days per week), while Mobile Hygiene proposals must cover one location with four-hour weekly sessions. Key performance requirements include administering VI-SPDAT assessments to at least 75% of contacts, linking 75% of individuals with Severe Mental Illness to Behavioral Health Services, connecting 20% of clients to medical services, improving housing situations for 20% of clients, ensuring 80% of referrals receive initial contact within two working days, and serving a minimum of fifty individuals per calendar year. Contractors must possess a minimum of five years of experience in similar services, maintain active California Secretary of State registration, obtain a Milpitas business license, maintain appropriate insurance and bonding, and comply with prevailing wage requirements. Evaluation criteria weight personnel qualifications at 20%, service proposal at 25%, and proposed compensation at 20%, with additional consideration for company profile, execution plan, references, and RFP compliance. The question submission deadline is March 31, 2026, with proposals due by April 21, 2026, at 12:00 p.m., submitted electronically through the City's OpenGov eProcurement portal. The City intends to enter into an agreement for up to a five-year period with an estimated start date of July 1, 2026.

The RFP documents do not specify any set-aside designations or restrictions on the types of organizations that can respond, nor do they identify disadvantaged enterprise requirements or incumbent vendors. All proposers must comply with standard certification and declaration requirements, including Nondiscriminatory Employment Certification, Wage Theft Certification, and proof of appropriate insurance coverage including Commercial General Liability ($1,000,000 per occurrence), Automobile Liability ($1,000,000 combined single limit), Professional Liability ($1,000,000 per occurrence/$2,000,000 aggregate), and Workers' Compensation with statutory limits. Background checks are required for all assigned employees. The City reserves the right to award one or more contracts as a result of this RFP and may terminate the agreement with ten calendar days' written notice. No specific award value or budget range is listed in the available documents; however, proposers must submit detailed line-item breakdowns with associated rates and account for all labor, materials, equipment, tools, facilities, management, overhead expenses, and profit necessary to complete services. Annual price increases are capped at the lower of CPI or 3%, and monthly billing with quarterly performance reporting on specified outcome metrics is required.