Home Security System Installation and Monitoring Services for Elected Officials

The City of Pasadena is issuing a Request for Information on home security system installation and monitoring services for elected officials, with proposals due August 6, 2026. This is an information-gathering exercise, not a binding procurement — no contract will be awarded and no payment will result from responses.

The City intends to develop a curated list of three home security system vendors from which councilmembers may independently select systems suited to their individual needs. Respondents should submit detailed proposals describing residential home security system packages, including equipment specifications, installation processes, monitoring services, innovative solutions, and pricing aligned with the City's objectives.

Minimum response requirements include system descriptions and technology specifications; monitoring and response services with relevant certifications; installation and maintenance requirements with warranty information; detailed pricing structures itemizing equipment costs, professional installation charges, and monthly monitoring fees, along with contract lengths and cancellation policies; value-added features such as mobile app functionality and smart home integrations; company qualifications and experience with relevant references; and any additional recommendations.

All proposals must be submitted electronically through the City of Pasadena's eProcurement Portal with all required forms completed and acknowledged. Questions are due July 23, 2026 at 2:00 p.m. A 5 percent bid bond may be required. All submissions must comply with City terms and conditions and any issued addenda. No site visits or bidder conferences are specified. The City reserves the right to request further information or demonstrations from shortlisted vendors before finalizing vendor selection.