HHS0016584 Request for Information (RFI) for Regulatory Automation Solution (RAS) Content Management System

The Texas Health and Human Services Commission (HHSC) has issued a Request for Information (RFI) for a Regulatory Automation Solution (RAS) Content Management System, seeking input from software suppliers to replace the existing Regulatory Automation System. The RFI aims to modernize external and internal software supporting regulatory activities across healthcare, food safety, drug safety, environmental hazards, sanitation, and radiation domains. The current system manages over 305,000 active licenses/registrations for 150 different license types, serving 237,000 active external users with a 60GB database. Key technical capabilities required include system modernization, contemporary user experience, enhanced multi-factor authentication security, performance improvements, workflow optimization, artificial intelligence integration, 24/7 maintenance, data migration capabilities, and 99.99% system uptime. The RFI was released on September 9, 2025, with responses due by October 8, 2025, at 2:00 p.m. Central Standard Time, though HHSC explicitly states there is no commitment to issuing a future solicitation and this RFI is purely for information-gathering and planning purposes.

The RFI does not specify set-aside designations or restrictions on responding organizations, nor does it outline specific budget ranges or potential contract values. The current system serves as the incumbent infrastructure that will require comprehensive migration and integration with any new solution. Respondents are expected to provide detailed information about their software solutions, support services, and capabilities in addressing the specified regulatory automation needs. The system must be capable of handling the extensive current user base and license management requirements while introducing significant technological improvements. While no specific award value is mentioned, the complexity of managing over 305,000 active licenses across 150 different types suggests a substantial potential contract scope. HHSC emphasizes that this RFI is an exploratory process to gather market intelligence and assess potential technological solutions for future regulatory automation needs.