Hearing Aid & Audiology Supporting Services.

The California Department of State Hospitals (DSH) at the Coalinga facility is issuing an Invitation for Bid (IFB) for Hearing Aid & Audiology Supporting Services, seeking a contractor to provide comprehensive audiology services for referred patients. The scope of services includes performing audiograms, evaluating audiology examination reports, procuring hearing aids on a 30-day free trial basis, preparing ear mold casts, fitting and adjusting hearing aids, and providing patient instruction on hearing aid use and care. Services will be delivered monthly during facility hours (Monday through Friday, 7:30 a.m. to 4:00 p.m.), excluding state-observed holidays. Key deadlines include December 26, 2025, at 3:00 p.m. Pacific Time for submission of questions, with DSH responses due December 30, 2025, and a final bid submission deadline of January 5, 2026, at 3:00 p.m. Pacific Time. Bidders must submit rates for six specific service categories, including audiograms, new hearing aids, ear mold replacement, hearing aid function evaluation, minor repairs, and manufacturer repairs. Minimum qualifications require proof of legal business right in California, a current California Department of Consumer Affairs Audiology and Hearing Dispenser Bureau license, and three customer references from within the past two years.

The procurement offers two notable preference opportunities: a five percent small business preference for certified California small businesses, microbusinesses, or non-small businesses with 25 percent small business subcontracting, and a disabled veteran business enterprise (DVBE) incentive ranging from one to five percent based on DVBE participation percentage. Required insurance includes commercial general liability ($1,000,000 per occurrence/$2,000,000 aggregate), professional liability ($1,000,000 per claim/$2,000,000 aggregate), motor vehicle liability ($1,000,000 per accident), and workers' compensation. The contract has a total bid not to exceed $545,000.00, with a $35,000.00 allowance for accessories and parts replacement. The contract term is three years, running from July 1, 2026, through June 30, 2029, with an anticipated service start date of July 1, 2026. Bidders must be prepared to sign the standard contract within seven calendar days of receipt and submit comprehensive documentation including a bid submission checklist, bidder's certification, minimum qualifications response, references, rate sheet, and various state-required forms.