Graffiti Abatement Services

The City of Santa Cruz is soliciting Graffiti Abatement Services through a Request for Proposal (RFP) for comprehensive graffiti removal across city limits and water service areas. The procurement seeks a qualified contractor to respond to approximately 350 graffiti reports monthly, with specific response time requirements of 24 hours for gang and hate crime graffiti and 48 hours for other reports. Services include paint matching (up to 99% color match), pressure washing, and chemical abatement for surfaces such as sidewalks, bridges, medians, paths, fences, light poles, street signs, parking meters, and trash containers. Proposers must demonstrate at least five years of experience in municipal graffiti abatement and provide detailed documentation of their approach and capabilities. The evaluation criteria are weighted across several categories: technical approach (25%), team qualifications (20%), cost proposal (20%), firm background (10%), and references (5%). The proposal submission deadline is March 28, 2025, at 3:00 pm, with a contract term of three years and the option of two one-year extensions.

The RFP indicates a preference for local businesses, with additional points potentially awarded to businesses located in Santa Cruz or owned by local residents. While no specific set-aside designations are explicitly mentioned, the procurement appears to be open to qualified contractors meeting the experience and capability requirements. The Professional Services Agreement template requires the selected contractor to maintain specific insurance coverages, including $2 million in commercial general liability, $1 million in automobile liability, and workers' compensation insurance. The contract includes provisions for compliance with equal employment opportunity laws and living wage ordinances. While a specific contract value is not stated, payments will be made monthly based on itemized invoices detailing employee time and expenses, and are contingent upon City funding appropriation. The City intends to negotiate a contract with the highest-ranked proposer based on responsiveness, responsibility, and ability to meet performance requirements.