Glass and Window Maintenance, Repair, and Replacement Services at San Angelo State Supported Living Center (SGSSLC)

The Texas Health and Human Services Commission Procurement and Contracting Services division is requesting competitive bids for as-needed glass and window maintenance, repair, and replacement services at San Angelo State Supported Living Center in Carlsbad, Texas, with responses due September 30, 2026 at 10:30 a.m.

The scope encompasses maintenance, inspection, repair, replacement, and testing of building and door windows in flat glass, plexiglass, spandrel glass, laminated glass, polycarbonate, security glass, wire mesh glass, and insulated/thermopane glass. The contractor must respond to service calls within four hours during regular business hours (Monday–Friday, 8 a.m.–5 p.m. Central Time) and complete repair and replacement services within five business days unless declared an emergency. Firm, fixed pricing must be submitted on the provided Pricing Sheet based on unit measures and include all labor, equipment, materials, and supplies with no separate invoicing for additional expenses.

Bidders must demonstrate a minimum of five years of relevant experience, provide three verifiable references for similar contracts completed within the last three years, and submit personnel for background checks including DPS criminal and sex offender verification prior to work commencement. All contract personnel must be at least 18 years old and wear company uniforms with identification badges. Comprehensive insurance is required: workers' compensation, commercial general liability ($1 million per occurrence / $2 million aggregate), commercial automobile liability ($1 million combined single limit), professional liability ($1 million), and umbrella liability insurance ($1 million).

The initial contract term runs from September 1, 2026 through August 31, 2027, with the option for HHSC to extend for up to one additional year at its sole discretion. The historical monetary value for similar services is $50,000 over a twelve-month period, provided as a guideline only and not a guarantee of volume or compensation. The question deadline was September 23, 2026, with responses posted as an addendum on September 24, 2026.