Glass and Window Maintenance, Repair, and Replacement Services at San Angelo State Supported Living Center (SGSSLC)

The Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services is requesting bids on glass and window maintenance, repair, and replacement services at San Angelo State Supported Living Center in Carlsbad, Texas under IFB HHS0017606, with bids due September 30, 2026 at 10:30 a.m. Central Time and questions due September 23 at 12:00 p.m.

The scope covers maintenance, inspection, repair, replacement, and testing of building and door windows constructed from flat glass, plexiglass, spandrel glass, laminated glass, polycarbonate, security glass, wire mesh glass, and insulated/thermopane glass. The contractor must respond to service calls within four hours during regular business hours (Monday through Friday, 8 a.m. to 5 p.m. Central Time) and complete repair and replacement services within five business days of request. Bidders must possess five years of relevant experience and provide three verifiable references for contracts of similar size and scope within the past three years.

The historical monetary value for similar services over the preceding 12 months is $50,000, provided as a guideline only and not guaranteeing volumes. Pricing must be firm, fixed-price bids submitted on Exhibit C, with all costs including labor, equipment, materials, and supplies. Parts and materials markup for as-needed repairs is capped at 20 percent. Price adjustments are permitted only at HHSC's discretion, potentially correlated with the Consumer Price Index or Federal Minimum Wage adjustments.

The initial contract term runs September 1, 2026 through August 31, 2027, with one optional one-year extension available at HHSC's sole discretion. The contractor must maintain comprehensive insurance including workers' compensation, commercial general liability, commercial automobile liability, professional liability, and umbrella liability all at $1,000,000, with HHSC named as additional insured. Bids must include completed Exhibits A (HHS Solicitation Affirmations), C (Pricing Sheet), and D (Bidder Reference Form), plus documentation of financial capability and solvency. Failure to submit Exhibits A and C results in disqualification. Bid submissions are binding for 240 days from the due date. Bids may be delivered in person to Procurement and Contracting Services at 1100 W. 49th Street, Austin, Texas, or submitted through the online bid room.