Glass and Window Maintenance, Repair, and Replacement Services at San Angelo State Supported Living Center (SGSSLC)

The Texas Health and Human Services Commission (HHSC), Procurement and Contracting Services (PCS) division, is requesting bids on glass and window maintenance, repair, and replacement services at San Angelo State Supported Living Center (SGSSLC) under IFB HHS0017606v2, with bids due September 9, 2026 at 10:30 a.m. The questions deadline is September 1, 2026 at 12:00 p.m.; responses to questions were posted as an addendum on September 2, 2026.

The scope includes maintenance, inspection, repair, replacement, and testing of building and door windows utilizing flat glass, plexiglass, spandrel glass, laminated glass, polycarbonate, security glass, wire mesh glass, and insulated/thermopane glass. The contractor must respond to service calls within four hours during regular business hours (Monday–Friday, 8 a.m. to 5 p.m. Central Time) and complete repairs and replacements within five business days unless classified as an emergency. All contractor personnel must be at least 18 years old, fully trained, possess five years' relevant experience, and pass comprehensive background checks including Texas Department of Public Safety criminal and sex offender screening. The contractor must guarantee all work against defects in workmanship for one year following completion at no cost to the facility.

The initial contract term runs from September 1, 2026 through August 31, 2027, with an option for HHSC to extend for up to one additional year at its sole discretion. Pricing must be firm and fixed and submitted on Exhibit C using hourly rates for regular hours, outside regular hours, and holiday work, plus a parts and materials markup percentage capped at 20 percent. Historical spend is $50,000 for the preceding twelve-month period, provided as a guideline only.

The bidder must demonstrate a minimum of five years' relevant experience and provide three verifiable references for similar services completed within the last three years. Required insurance includes workers' compensation with employer's liability of $1 million each accident, commercial general liability of $1 million per occurrence/$2 million aggregate, commercial automobile liability of $1 million per accident, professional liability of $1 million, and umbrella liability of $1 million. Place of performance is San Angelo State Supported Living Center, 11640 N US Highway 87, Carlsbad, Texas 76934.