GIS Enterprise & AGOL Support

The City of Pittsburgh's Office of Management & Budget, representing the Department of Innovation & Performance, is seeking comprehensive GIS Enterprise & AGOL (ArcGIS Online) Support services through Request for Proposal #2025-RFP-241. The procurement involves advanced administration and support for the city's geographic information systems, with key objectives including reviewing and optimizing the existing ArcGIS Enterprise deployment, cloud infrastructure integration, system monitoring, security configurations, and content management. Proposers must submit detailed documentation covering firm qualifications, project team credentials, approach and methodology, and a cost proposal. The evaluation will be points-based across five categories: firm qualifications (15 points), project team qualifications (15 points), project approach (30 points), cost proposal (30 points), and MWDBE/VOSB good faith effort (10 points). The RFP was released on September 5, 2025, with a proposal submission deadline of October 3, 2025, at 3:00 pm, and requires comprehensive training programs for city GIS administrators.

The procurement includes specific goals for minority and veteran-owned business participation, with targeted percentages of 18% for minority-owned businesses, 7% for women-owned businesses, 5% for veteran-owned businesses, and 3% for LGBTQIA+ businesses. Proposers must demonstrate good faith efforts to include such businesses in their submissions and complete various forms and documentation as part of the proposal process. The contract covers jurisdictions in Allegheny County and Philadelphia City, Pennsylvania, and will require vendors to have significant expertise in GIS enterprise solutions, cloud infrastructure, and system administration. While specific budget ranges are not explicitly stated in the provided documentation, the comprehensive nature of the RFP suggests a substantial contract value that would require advanced technical capabilities and a robust implementation strategy. Potential respondents should be prepared to provide a holistic solution that encompasses technical support, system optimization, and comprehensive training for municipal GIS administrators.