GIS Centric Asset and Work Order Management System Consulting Services

The Solid Waste Authority of Palm Beach County has issued a Request for Qualifications (RFQ 26-601) seeking GIS-Centric Asset Management and Work Order System Consulting Services. The procurement targets professional software consulting services to enhance and manage the Authority's existing Cityworks/Cityworks On-Line (CWOL) system. Specific project requirements include Cityworks management, GIS integration with ESRI products, automation using Survey123 and Power Automate, and data visualization with PowerBI. Key deliverables involve creating and maintaining service requests, inspections, and work orders within Cityworks, as well as developing dashboards and managing database migrations. The evaluation criteria will assess submission completeness, minimum requirements, firm qualifications, key personnel credentials, approach to scope of work, and local preference. The procurement schedule includes an RFQ release on October 17, 2025, a non-mandatory pre-proposal meeting on October 29, 2025, and qualifications submissions due by November 19, 2025.

Respondents must be an ESRI Partner and provide documentation of their partnership level, with no specific set-aside designations mentioned. The Authority currently operates under a Software as a Service (SAAS) agreement with ESRI and Trimble, utilizing ArcGIS Online and Cityworks Online platforms that will require integration. The contract term is initially three years with an option to renew for an additional three years, subject to Governing Board approval. Maximum hourly compensation is capped at $300.00, with potential for higher rates for industry experts at the Authority's discretion. Compensation for sub-consultants will be negotiated on a per-project basis, with a direct markup not exceeding 8% or through additional time for management efforts. While no specific budget range is provided, the comprehensive nature of the consulting services suggests a significant potential contract value for the selected vendor who can effectively support the Authority's GIS and asset management technology infrastructure.