FY26 NSRC Backhaul EPL to ENS

The Massachusetts State 911 Department is soliciting proposals to migrate existing EPL circuits to ENS circuits and install new ENS circuits across the North Shore Regional 911 Center (NSRC) backhaul infrastructure, with proposals due July 7, 2026. The project serves eleven municipalities (Essex, Middleton, Topsfield, Wenham, Amesbury, Manchester by the Sea, Rowley, North Reading, Groveland, Hamilton, and Boxford) and encompasses 34 connection points across eight geographic groups.

The scope requires migration of EPL circuits to ENS circuits at multiple locations and activation of new ENS circuits, with deliverables organized into eight fixed-price tasks corresponding to each geographic group. Performance specifications include internet speeds from 10 MB to 50 MB depending on location, latency below 12 milliseconds, packet loss below 0.001%, jitter under 2 milliseconds, and service availability of 99.99% for on-net fiber services and 99.95% for off-net fiber services. The awardee must assume full project management responsibility, including coordination with subcontractors, weekly status reporting, and compliance with a project management plan developed in consultation with the Department's Project Manager, Christopher M. Ryan, Deputy Director of NSRC. Personnel must satisfy CORI background check requirements and executive office security policies. All deliverables must substantially conform to specifications; any software delivered must be free from defects and malicious code.

Pricing must comply with ITT72 Statewide Contract category 4 rate limits for non-recurring charges and monthly recurring costs, itemized by site. Construction costs are not eligible under ITT72 but must be identified separately if applicable; prevailing wages may apply to non-recurring costs. The agreement is effective upon execution and terminates December 31, 2027. Comcast Cable Communications Management, LLC is identified in the attached SOW as the contracting party, though the full solicitation details including estimated value and final contracting terms are not present in the source.