FY26 - 27 COBH Kitchen Equipment Repair

Central Ohio Behavioral Healthcare is soliciting bids for a contractor to perform maintenance on our kitchen equipment. Pre-bid walkthrough is scheduled on 05/21/25 at 9:00am: Address is 2200 West Broad Street, Columbus, OH 43223 in the main (new) building.

SCOPE OF WORK AND DELIVERABLES Work is to be performed within State Fiscal Year 2026 - July 1, 2025 through June 30, 2026 and State Fiscal Year 2027 - July 1, 2026 through June 30, 2027.

• Hobart Dish machine- This bid shall be inclusive of 2 maintenance inspections, 2 proactive maintenance visits per year, labor, 24/7 emergency response coverage, expedited parts, expendable parts, labor and annual calls.

• Combi Ovens, Convection Oven, Cold Display Cases, milk coolers, walk-in refrigeration and braising pans, - This bid shall be inclusive of 24/7 care, labor, parts and freight (except for expendable parts) and annual calls.

• All other equipment- will be serviced on as needed basis, labor, parts & freight and annual calls shall be included in this bid.

• Invoices must be itemized to clearly equipment with serial number, work provided, and materials separately (if applicable). Parts/materials and freight shall be covered by contractor with the exception of expendable parts. Materials may be provided by COBH (prior approval will be required if contractor is to provide any parts/materials billable to COBH).

• COBH will allocate $15,000 for parts and materials. During repair work if parts and materials is needed, COBH will decide if we are able to provide the part/material or if we will purchase the needed part/material. It will be COBH's discretion as to whom we purchase the needed parts/material from. Prior approval will be required if contractor is to bill for parts/materials.

• COBH will request and schedule services as needed. All planned work shall be performed during regular working hours (7:30 a.m. to 4:00 pm., Monday through Friday). Any work to be completed shall be completed in such a manner to minimize disruption to the normal workflow of kitchen personnel.

• Contractor shall respond to all facility calls within 30 minutes and dispatch a technician for emergency and non-emergency calls.

• The Contractor must have adequate personnel and equipment to respond to emergencies 24 hours per day, 365 days per year.

Hobart Dishwasher requires a service agreement to include the following:

1. 24/7 parts, labor, and travel
2. 4-hour emergency response/24-hour non-emergency response
3. Two inspections (March and September) per year
4. Two PM (replace wear parts) per year June and December
5. Parts coverage and expedited parts coverage
6. Unlimited service calls
7. Maintaining Records/Reporting

Services included:

1. During the Term, Contractor will perform repair services on the listed equipment Monday through Sunday, 24-hours day, based on Calls received from Customer, in accordance with the Call types and response times specified below. All labor and parts (including shipping) necessary for such repair services (except as otherwise provided herein) are included. Unlimited number of Calls per Term.

1. Response Time Levels by Call type as provided:

• Emergency Call: Upon receipt of an Emergency Call, Vendor will respond within thirty (30) minutes and dispatch a qualified technician to arrive on Site within four (4) hours.

• Non-Emergency Call: Upon receipt of a Non-Emergency Call, Vendor will respond within thirty (30) minutes and dispatch a qualified technician to arrive on Site within twenty-four (24) hours.

• Vendor will target to achieve 80% compliance to these Response Times in the aggregate throughout the Term.

1. Expedited Parts:

• Automatic next day air shipment of parts that are not available on truck or in the Service Office on Emergency Calls at no additional charge. Note that Parts necessary for Non-Emergency Calls will always ship with standard ship.

1. Proactive Maintenance:

• A planned or scheduled maintenance visit to identify potential service problems, replace essential parts, and coordinated and agreed upon by all parties involved.

• Vendor shall provide a Proactive Maintenance checklist to be approved by COBH. Each visit includes only the work described on the Proactive Maintenance Checklist supplied upon request. Unless otherwise agreed, the frequency of Proactive Maintenance Calls is at the vendor's sole discretion.

1. Maintenance Inspections:

• Call that identifies potential service problems on a unit prior to occurrence. Unless otherwise agreed, the frequency of Maintenance Calls is at the vendor's sole discretion.

1. Expendable Parts:

• Labor and the replacement Part itself is included for the following Expendable Parts: (i) plastic flight links, curtains, blades, slicer knives, sharpening devices, pulley wipes, shredder plates, fryer baskets, customer removable seals, door gaskets; (ii) consumable components or ordinary wear items including but not limited to; rinse arm strainers, final rinse nozzles, filters (including water filters), wash arm end caps, lower arm bushing, rollers, retaining rings, wash arm plugs, dish-limit rubber bumper, lamps, dish racks.