FY24 CAH - Tech Support & Services DCSS Preferred

This state and/or local contracting opportunity is for the provision of FY24 tech support and services for the District of Columbia Social Services (DCSS) preferred contract. The District of Columbia government is seeking a vendor to provide comprehensive technical support and services to support the DCSS program throughout fiscal year 2024. Key deliverables include help desk support, desktop and mobile device management, application development and maintenance, and infrastructure management. Vendors must demonstrate extensive experience in delivering IT services and possess advanced expertise in areas such as cloud computing, cybersecurity, and enterprise systems integration. The evaluation will focus on the vendor's technical capabilities, service delivery approach, and cost-effectiveness. Proposals are due by January 11, 2024, and a pre-bid conference may be scheduled.

This opportunity has been designated as a "Preferred Contract" by the District of Columbia, meaning that it is reserved for qualified Certified Business Enterprise (CBE) vendors. Only CBE-certified firms are eligible to submit proposals for this contract. The current incumbent vendor is ABC Technology Solutions, and the estimated annual contract value is between $5 million and $10 million. Funding for this contract is subject to the availability of appropriated funds.