FY18 - OUC - Call Floor Chairs

The District of Columbia is seeking proposals for the FY18 Office of Unified Communications (OUC) Call Floor Chairs procurement, with a narrow submission window from July 26, 2018, to July 30, 2018. This contract opportunity appears to be focused on securing professional personnel to manage and supervise call center operations for the district's emergency communication services. The procurement seeks qualified professionals who can effectively oversee call floor operations, manage staff performance, ensure compliance with communication protocols, and maintain high-quality emergency response standards. Potential vendors must demonstrate extensive experience in emergency communications, call center management, and public safety coordination. The evaluation criteria likely include past performance, technical expertise, staffing capabilities, and proven ability to manage complex communication environments. Given the compressed timeline, interested vendors must prepare and submit comprehensive proposals quickly, meeting all specified requirements within the four-day posting period.

While specific set-aside designations are not explicitly detailed in the provided information, government contracts like this often have provisions for small businesses, minority-owned enterprises, or local District of Columbia-based vendors. The contract appears targeted at professional services firms with demonstrated expertise in emergency communications management. Potential respondents should be prepared to provide detailed staffing plans, relevant professional certifications, and evidence of successful similar engagements in public safety communication centers. Though the exact budget range is not specified, municipal emergency communication contracts typically range from moderate to significant fiscal allocations, potentially between $100,000 to $500,000 annually, depending on scope and required staffing levels. Vendors should be prepared to demonstrate comprehensive understanding of the District of Columbia's emergency communication infrastructure and ability to integrate seamlessly with existing technological systems and operational protocols.