Freezerworks 2024; pinnacle edition server with 5 standard user licenses, 1 year of customer support, and 5 days of onsite training.

Socorro County is seeking to procure a comprehensive inmate management system from Guardian RFID, a sole source provider of a proprietary command cloud system for the Socorro County Detention Center in New Mexico. The procurement involves the implementation of FREEZERWORKS 2024, which includes a Pinnacle Edition Server, 5 standard user licenses, one year of customer support, and 5 days of onsite training. The contract opportunity, posted on February 22, 2025, has a response deadline of March 22, 2025, and focuses on delivering advanced hardware, support services, and web-based software for inmate monitoring and tracking solutions. The initial contract term is three years with an option for an additional three-year renewal period, encompassing a detailed implementation strategy that includes comprehensive training with certified instructors and a 99.5% system availability guarantee. The procurement process appears to be a direct sole source acquisition based on Guardian RFID's unique technological capabilities and proprietary integration methods with existing jail management systems.

The contract opportunity does not explicitly mention specific set-aside designations or restrictions on responding organizations. Guardian RFID is positioned as the exclusive vendor for this procurement, effectively eliminating competitive bidding. The fee structure is structured in four 25% payments of $4,974.68 during the first year, with subsequent annual fees of $13,370 for years two and three of the initial term. Potential fee increases of up to 5% are possible with 90 days notice for extended term years. The system includes cloud-based services, mobile devices, and hardware components specifically tailored for detention center management. The total potential contract value could range between $20,000 to $40,000 over the initial three-year term, with potential extensions increasing the total value. The procurement appears to be technology-driven, focusing on a specialized solution that integrates sophisticated inmate tracking and management capabilities through Guardian RFID's proprietary platform.