Fortifone 580B Telephones

The North Carolina Department of Public Safety (NCDPS) is conducting a competitive procurement for 350 Fortifone 580B IP Phones for the NC Highway Patrol through Invitation for Bid (IFB) Number 19-IFB-1532847753-PTW. The solicitation specifically requires brand-specific personal communication devices with detailed technical specifications, including 4.3-inch and dual 3.5-inch color screens, 96 programmable keys, Power over Ethernet (PoE), and 10/100/1000 LAN and PC connections. Electronic offers must be submitted through the Ariba Sourcing Module, with bid opening scheduled for April 25, 2025, at 2:00 PM Eastern Time via Microsoft Teams. The procurement will utilize a Best Value Analysis approach, emphasizing precise compliance with technical requirements and e-procurement standards. Vendors must meet specific technical support expectations and adhere to state regulations, with the contract subject to fund availability and potentially including software maintenance services beyond initial product procurement.

The state actively encourages participation from Historically Underutilized Businesses (HUBs), including minority, women, and disabled business enterprises, to promote diverse vendor engagement. While the exact contract value is not explicitly stated, the procurement involves 350 specialized telecommunication devices for the NC Highway Patrol. Vendors must comply with E-Verify regulations and demonstrate the ability to provide comprehensive technical support for the Fortifone 580B telephones. The solicitation indicates potential for additional software maintenance and support services, suggesting a comprehensive technology procurement approach. Prospective bidders must carefully review the technical specifications and ensure exact compliance with the brand-specific requirements, as the IFB explicitly states no deviations will be accepted from the specified Fortifone 580B telephone model.