Foreign language telephone interpreter services

The California Department of Corrections and Rehabilitation (CDCR) is seeking a Master Agreement for Foreign Language Telephone Interpreter Services through an Invitation for Bid (IFB) process. The procurement covers interpreter services for CDCR institutions, facilities, Division of Juvenile Justice (DJJ) parole offices, and the Contract Beds Unit as specified in Exhibit E. The contractor will be responsible for providing all necessary labor, materials, non-consumable supplies, and equipment to deliver on-demand telephone interpretation services. The solicitation was posted on May 24, 2016, with bid responses due by June 10, 2016. Key deliverables include providing reliable, real-time telephone interpretation across multiple languages to support communication needs within correctional and juvenile justice settings. While specific evaluation criteria are not explicitly detailed in the provided documentation, the procurement appears to be focused on selecting a vendor capable of providing comprehensive, efficient, and accurate language interpretation services on an as-needed basis.

The contract opportunity does not explicitly mention specific set-aside designations or restrictions for disadvantaged business enterprises. Multiple government files are associated with the solicitation, including an Addendum 2 Letter, a Rate Sheet (Exhibit B-1), the primary IFB document, and Addendum 1 documentation, which suggest a structured and comprehensive bidding process. The procurement appears to be a statewide contract that will enable multiple correctional and juvenile justice facilities to access foreign language interpretation services through a single master agreement. While specific budget ranges are not disclosed in the available information, the breadth of institutions listed in Exhibit E indicates a potentially significant contract value. The telephone interpreter services will likely need to support a wide range of languages to meet the diverse communication needs of the California correctional system, suggesting a robust and flexible interpretation service is required.