FC0003737 DOIT Versa Maintenance Renewal - 2027-2028

The Maryland Department of Information Technology is requesting proposals for Versa Master Maintenance renewal services for Network and Wireless Management infrastructure during 2027–2028 under Purchase Order Request for Proposals FC0003737, with proposals due November 3, 2026 at 2:00 p.m. EST. This procurement is limited exclusively to Master Contractors currently awarded under the Hardware and Associated Equipment and Services 2012 master contract (060B2490022); current Master Contractors may submit a Letter of Authorization with their bid. A five percent Small Business Preference under COMAR 21.11.01.05 applies, though this is not a Small Business Reserve.

The scope covers renewal of support and maintenance for Versa networking equipment and software, including Versa Prime SD WAN subscription support licenses (25 units at 25M, 95 units at 25M, and 4 units at 1G), hardware support and maintenance for CSG750 models (36 units CSG750-WLA-NBDAR and 88 units CSG750-NBDAR), pro-rated Versa Head End Software Platform support, and pro-rated VHM Services. Master Contractors must be authorized Versa resellers and must provide screenshots of Manufacturer's Suggested Retail Price with bids. New and unused equipment is required; no restocking fees may be imposed for items returned due to damage or incorrect shipment. Contractors must provide estimated ship dates or lead times and pricing valid for at least 90 days after the due date.

The contract period runs January 5, 2027 through January 4, 2028, with place of performance at 100 Community Place, Crownsville, Maryland 21032 and delivery to 6958 Aviation Boulevard, Suite J, Glen Burnie, Maryland 21061. Questions are due October 29, 2026 at 2:00 p.m. EDT to Procurement Officer Cherise Edmonds at cherise.edmonds@maryland.gov. A mandatory Mercury Affidavit must accompany all bid responses. Annual pricing items are billed on the contract anniversary date; one-time pricing items are billed within 30 days of acceptance to doitfiscal.invoiceservice@maryland.gov.