FC0002389 CISCO Smartnet (DCN)

The Maryland Department of Information Technology (DOIT) is soliciting proposals for a Cisco Smartnet Hardware Master Contract under PORFP FC0002389, with proposals due July 8, 2026 at 2:00 PM EST. This solicitation is a Small Business Reserve (SBR) procurement restricted to certified small business vendors meeting Maryland State Finance and Procurement Article 14-501 through 14-505 requirements, and only Master Contractors currently awarded a contract under the Hardware and Associated Equipment and Services 2012 contract (060B2490022) are eligible to bid.

The scope encompasses Manufacturer's Extended Warranty services (Functional Area V) for a comprehensive Cisco infrastructure modernization across DOIT locations in Annapolis, Baltimore, Crownsville, and Rockville. The Bill of Materials includes UCS blade servers and chassis, Nexus switches (9300 and 9500 series), MDS Fibre Channel switches, fabric interconnects, ISR routers, and Cisco collaboration endpoints with specified service levels (C4P STD 24X7X4 or SNT STD 8X5XNBD support contracts). The quote lists over 140 line items with service start August 1, 2026 and end August 16, 2027.

Bidders must be authorized Cisco resellers and must submit a Letter of Authorization from the manufacturer or distributor along with screenshots of Manufacturer's Suggested Retail Price. All pricing must remain valid for at least 90 days following the proposal due date. Equipment must be new and unused with no restocking fees for items returned due to damage or incorrect shipment. Estimated ship dates and lead times for all items are required. An MBE goal of 0 percent applies to any Installation and Training Services (Functional Area IV). Responses must be submitted electronically through the eMaryland Marketplace Advantage (eMMA) system. Questions are due July 2, 2026 at 2:00 PM EDT to Procurement Officer Cherise Edmonds. Place of performance is 100 Community Place, Crownsville, Maryland 21032. A Mercury Affidavit declaring whether products contain mercury must be completed and submitted with the bid package.