ExaGrid Primary and Disaster Recovery Backup Servers with Support and Maintenance

Isothermal Community College is conducting a competitive procurement for ExaGrid primary and disaster recovery backup servers through a Request for Quote (RFQ) numbered 102-262. The procurement seeks specific hardware components including one EX36-SEC server with 96TB raw/72TB useable capacity, one EX18-SEC server with 48TB raw/36TB useable capacity, two EX-10GBE-RJ45 10 Gigabit Ethernet dual port cards, and five years of comprehensive support and maintenance services. The technical requirements mandate support for Veeam backup environments across two sites, each handling 25TB full backups with daily incrementals and weekly synthetic fulls, with specific data retention parameters including 30 daily incrementals, 8 weekly fulls, 12 monthly, and 3 yearly backups. Vendors must be registered in the North Carolina Electronic Vendor Portal and submit electronic responses by March 10, 2025, at 2:00 PM EST, with all questions due by March 3, 2025, at 2:00 PM EST. Critical technical specifications include FIPS 142-2 compliance, hardware encryption at rest, redundant hot-swappable components, and integration with various backup protocols.

The procurement does not explicitly outline specific set-aside designations or restrictions for disadvantaged enterprises. The solution is designed for an environment with 15% compressed data and 100% encrypted data, supporting cross-replication between sites and anticipating 10% annual data growth. Pricing must be guaranteed for five years, with maintenance and support increases limited to a maximum of 3% annually. While no incumbent vendor is mentioned, the procurement suggests a comprehensive replacement and expansion of existing backup infrastructure. Though a specific budget range is not disclosed, the technical complexity and hardware specifications indicate a significant investment in enterprise-level data backup and disaster recovery infrastructure. Vendors must demonstrate robust technical capabilities, particularly in Veeam environment integration and advanced data protection technologies.