Emergency and Important Notification Texting Solution
Closed State & local contract opportunity Posted
- Solicitation number
- BPM054169
- State
- Maryland
- Responses due
Opportunity facts
- UNSPSC code
Opportunity details come from emma.maryland.gov. Updated .
About this opportunity
The Maryland State Board of Elections (SBE) is seeking a comprehensive emergency and important notification texting solution for the 2026 election cycle, covering all 24 local election jurisdictions in the state. The procurement targets a two-way texting platform capable of communicating with election officials, election judges, and the general voting public during critical election periods. The solution must support concurrent statewide users, function across devices without requiring downloads, track requests until resolution, and operate without coding requirements. Key technical requirements include QR code integration, FIPS 140-2 validated encryption, compliance with Maryland Public Information Act and Freedom of Information Act requests, multi-factor authentication, and high-availability infrastructure. Vendors must submit comprehensive proposals by December 3rd, 2025 at 2:00 pm via email, including detailed information about company headquarters, solution specifications, implementation timeline, prior deployment references, training documentation, technical support capabilities, and total annual pricing broken into three service components. The contract term will run from January 1 through December 31, 2026, with potential election judge training beginning in February 2026, and critical election dates including the Primary Election on June 23, 2026, and the General Election on November 3, 2026.
The solicitation does not explicitly identify specific set-aside designations or restrictions on respondent types. The target population encompasses approximately 4.2 million voters, though the exact number of service users cannot be predetermined. No incumbent vendor information is provided in the documentation. Vendors must detail data protection measures, privacy safeguards, data retention and disposal schedules for cloud-based systems, and platform specifications, which can be standalone, AWS GovCloud, Azure Government, or third-party services. The solicitation indicates that pricing will influence the procurement timeline, with different processes required depending on cost thresholds. SBE may invite selected vendors to present and demonstrate their solutions, suggesting a comprehensive evaluation process. While specific budget ranges are not disclosed, the requirement for detailed annual pricing across three service categories indicates a potentially significant contract value commensurate with supporting election communications across an entire state's electoral infrastructure.
Opportunity text
The Maryland State Board of Elections (SBE) requires texting solution to use in the statewide 2026 elections. We are requesting a solution that meets relevant Maryland State laws and regulations and can be acquired, integrated, and fully implemented for the 2026 elections and beyond. The solution must provide the elements critical to a successful emergency and informational texting solution for the election community and general public across all 24 local election jurisdictions in Maryland (which are collaboratively administrated by both the State and the localities). Before every election, the local boards of elections (LBE's) across the State must recruit and train thousands of registered voters to operate polling locations in accordance with Maryland laws and procedures. These individuals are known as election judges. These election judges are trained to operate a polling location during early voting and on election day. While they are required to attend training and to review an instruction manual to familiarize themselves with equipment and procedures, they need a simple means of communication with State and local boards of elections during times of in person voting particularly in the event of an emergency, urgent or evolving situation. We have approximately 4.2 million voters. This should include the judges and staff. There is no way to proactively know how many of those voters would use this service. The term for the contract is: January 1- December 31, 2026. Election judge training may tentatively begin as early as February. All local boards will need to train and test prior to using the solution
Files
| File | Type | Posted |
|---|---|---|
| Solicitation-Formal_Texting_Solution_BPM054169.docx | DOCX document |
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