Elevator Maintenance and Repairs

The Town of West Springfield, Massachusetts, through its Central Maintenance Department, is requesting sealed bids for elevator maintenance and repair services across four municipal facilities under IFB #27-0021, with bids due October 16, 2026 at 10:00 a.m., and a mandatory pre-bid walkthrough on October 1, 2026 at 8:30 a.m.

Bidders must demonstrate a minimum of ten years' experience in elevator maintenance and repair and cannot have documented negative prior experience with the Town. The contractor will service five elevators: two KONE Traction and three ThyssenKrupp Oil-Hydraulic units at the Municipal Office Building, West Springfield High School, and West Springfield Public Library; and one Otis Gen 2 Machine-Room-Less elevator at Coburn Elementary School. The scope requires twelve scheduled maintenance calls per year per elevator, including inspections, cleaning, lubrication, and safety-device testing; 24-hour, seven-day-a-week emergency call-back services with a 60-minute response requirement; and documented compliance with Massachusetts prevailing wage requirements under M.G.L. Chapter 149, Sections 26-27H, with certified weekly payroll reports and OSHA 10 documentation.

The contract term runs November 1, 2026 through October 31, 2027, with two optional one-year renewal extensions at the Town's sole discretion, subject to annual appropriation. Bidders must submit a 5% bid deposit as a certified check or surety bond, and all bids remain firm for 60 days following opening. Award requires a payment bond equal to 50% of contract price and comprehensive insurance including $1,000,000 per occurrence / $3,000,000 aggregate general liability and workers' compensation. The bid form requires pricing for scheduled monthly maintenance, regular and overtime labor (estimated 20 hours monthly at M-F 7 a.m.–5 p.m. and overtime rates), and a materials markup on approximately $2,500 in estimated annual materials. Award is anticipated within 30 days of bid opening. Written questions are due by 4:00 p.m. on October 7, 2026.