DOER RFQ-ENE-2027-009 Translation Services Request for Quotes - PRF88 Category 3

The Massachusetts Executive Office of Energy and Environmental Affairs, Department of Energy Resources, is requesting quotes for foreign language interpretation and translation services under RFQ ENE-2027-009, with quotes due October 21, 2026 at 5:00 p.m. EST. A Small Business Purchasing Program (SBPP) preference applies; SBPP-registered businesses meeting best-value criteria will be awarded contracts before non-SBPP participants.

The scope includes in-person interpretation, video remote interpretation, and translation services for non-English speakers in Spanish, Portuguese (Brazilian), Chinese (Mandarin and Cantonese), Haitian Creole, Vietnamese, Russian, Khmer, Cape-Verdean Creole, French, Arabic, and Korean. Vendors must provide 24/7 availability for over-the-phone interpretation with live customer support representatives and are strongly encouraged to accommodate requests up to 24 or 48 hours before event dates.

The Commonwealth anticipates awarding a maximum of two contracts with an initial term of one year and one renewal option for one year (two-year maximum total). Evaluation criteria assign 15 points to price competitiveness, 25 points to product quality, 30 points to ability to meet deliverables, and 30 points to experience providing interpretation and translation services for government agencies. Contractors must submit monthly invoices detailing services rendered with applicable department reference numbers and provide annual financial reporting by April 30. All contracts require compliance with environmentally preferable product standards under Executive Order 515. Contract award notification is anticipated October 28, 2026, with a contract start date of November 1, 2026. Submissions must be made electronically through COMMBUYS.