DAIL Vocational Rehabilitation CRMS

The Vermont Office of Purchasing and Contracting has issued a Request for Proposal (RFP) for a DAIL Vocational Rehabilitation Client Relationship Management System (CRMS) targeting Washington County and specifically Montpelier City. The procurement seeks a comprehensive technology solution to support vocational rehabilitation services, with potential vendors required to download bid documents from the state's official procurement website. The RFP was posted on October 28, 2025, with proposals due by December 1, 2025. Interested vendors must independently monitor the http://www.bgs.state.vt.us/pca/bids/bids.php website for all updates, notifications, and potential amendments, as the state will not proactively communicate changes. Vendors experiencing difficulties accessing documents can contact Kyle Emerson at 802-249-7394 or kyle.emerson@vermont.gov. The procurement appears to require a sophisticated client management system that can track, manage, and support vocational rehabilitation program participants, though specific technical requirements are not detailed in the provided documentation.

While specific set-aside designations are not explicitly stated in the provided information, vendors should anticipate potential requirements for local or state-based business participation. The procurement is issued by the Department of Aging and Independent Living (DAIL), suggesting the potential for preference toward vendors with experience in disability services and rehabilitation technology. No incumbent vendor information or existing infrastructure details are provided in the current documentation. Interested parties should carefully review the full RFP for complete qualification criteria, potential budget ranges, and specific technical specifications. Vendors are strongly advised to thoroughly review all documentation and ensure compliance with all state procurement guidelines before submission. Contact information for further inquiries is provided, with Kyle Emerson serving as the primary point of contact for potential bidders seeking additional information about this vocational rehabilitation CRMS procurement.