Custodial Operations and Maintenance of Rest Area - Madison County Div 13

The North Carolina Department of Transportation (NCDOT) is seeking proposals for custodial operations and maintenance services for the Madison County Rest Area/Welcome Center and Scenic Overlook on Interstate 26, six miles east of the North Carolina/Tennessee state line. The contract is for a one-year term with two one-year renewal options, and the successful contractor will be responsible for providing qualified personnel, equipment, and supplies to maintain the rest area buildings, grounds, and utilities in a safe, attractive, clean, and sanitary condition at all times. The RFP includes detailed cleaning schedules and requirements, and specifies a mandatory wage rate of $15.05 per hour for attendants and $18.05 per hour for the supervisor. Proposals are due on August 26, 2024, and the contract is set to begin on November 1, 2024.

This is a Small Business Enterprise (SBE) contract, so only SBE-certified contractors are eligible to bid. No prequalification or bid bonds are required, and payment and performance bonds are waived, but a 5% performance guarantee is required for the first year. The RFP also includes an alternate bid item for reduced staffing during budget restrictions. The value of the contract is not specified, but it is a set-aside for small businesses, indicating a contract value that is appropriate for that classification of contractor.