Consulting Services related to an in-house servicing

Ingham County, Lansing City, Lansing City, and Lansing City in the state of Michigan are seeking proposals for consulting services related to bringing their $2.5 billion single-family mortgage loan servicing portfolio in-house. The selected contractor will be required to evaluate MSHDA's lending products and current loan servicing performance, design a platform to meet MSHDA's servicing requirements, build the necessary infrastructure, and assist in launching and executing the new in-house servicing model. Key objectives include assessing regulatory/compliance requirements, evaluating technology and infrastructure needs, building a skilled servicing team, establishing operational processes, implementing data migration, and implementing performance monitoring. Proposals are due by January 17, 2024 at 4 PM Eastern Time, and MSHDA anticipates awarding a two-year contract with options to extend for up to two additional one-year periods.

The RFP encourages proposals from Michigan-based, women-owned, minority-owned, and small businesses, and allows for a veterans preference. Pricing will be evaluated based on reasonableness and feasibility, and the selected contractor will be required to provide detailed cost breakdowns and comply with State of Michigan travel reimbursement policies. The estimated budget for this procurement is not provided, but the RFP indicates that the successful bidder must be authorized to conduct business in Michigan and have adequate technological capabilities to support the project.