Computer - hardware maintenance - pure storage

The State of California is requesting bids for Pure Storage hardware maintenance services under RFB-IS-27200258, with proposals due October 29, 2026. CBE (Certified Business Enterprise) eligibility is required; the solicitation includes a CBE documentation file that bidders must complete and submit as part of their proposal package.

The scope encompasses comprehensive maintenance support for the state's Pure Storage infrastructure, including technical support, repair services, equipment replacement, preventive maintenance, and rapid-response protocols to minimize downtime. Bidders must demonstrate capability and experience with Pure Storage systems, detail staffing and maintenance protocols, and commit to specified service level agreements and response times.

Pricing shall be submitted on a basis allowing transparent cost evaluation and comparison. The contract will be awarded to the responsive and responsible bidder offering best value to the state. Incumbent contractor performance may be considered during evaluation. The maintenance services support the state's IT operations and infrastructure modernization objectives.

The solicitation follows California's standard competitive bidding procedures for state contracts and specifies technical requirements, performance metrics, and operational standards that successful bidders must comply with throughout the contract term.