Comprehensive Healthcare Services

Winston-Salem State University (WSSU) is seeking a comprehensive healthcare service provider to deliver student health services through a Request for Proposal (RFP) issued for Forsyth County, North Carolina. The procurement seeks a vendor to provide primary care, mental health support, crisis intervention, psychiatric services, wellness programs, CLIA-waived lab services, preventive care, and pharmacy services for the university's student population. Required qualifications include demonstrated experience in delivering comprehensive healthcare, ability to maintain electronic health records, and capability to provide both on-site and telehealth services. The RFP mandates a pre-proposal meeting scheduled for May 15, 2025, via Zoom, with proposal submissions due by June 18, 2025. Evaluation criteria will encompass the provider's experience, service offerings, staffing qualifications, compliance with accreditation standards, and overall ability to meet the university's health and wellness needs. The initial contract term is set for two years, beginning August 1, 2025, with potential renewal options for two additional one-year terms based on performance and funding availability.

No specific set-aside designations or restrictions for disadvantaged enterprises were explicitly mentioned in the provided documentation. The RFP emphasizes maintaining continuity of care by potentially retaining existing staff, suggesting some existing infrastructure may already be in place. While a specific budget range was not disclosed, the contract will involve comprehensive healthcare services for a university student population, indicating a significant potential annual investment. The proposal evaluation will include a two-step pricing process that considers various factors beyond cost, such as service quality, staff credentials, and overall program effectiveness. Key performance indicators for the selected vendor will include student utilization rates, wait times, patient satisfaction metrics, and measurable health outcomes. The university seeks a healthcare provider capable of delivering a holistic approach to student health that supports academic and personal success through accessible, high-quality medical services.