Collection Services

The Town of Carver, located in Plymouth County, Massachusetts, is seeking a professional collections service to perform ambulance collection services through a competitive procurement process. This state and local contract opportunity, posted on September 24, 2025, invites qualified vendors to submit proposals for comprehensive ambulance billing and collection management. The primary objective is to secure a vendor capable of efficiently recovering outstanding ambulance service fees on behalf of the municipality. Proposals must be submitted by October 22, 2025, with a focus on demonstrating expertise in medical billing recovery, compliance with local and state regulations, and proven track record in municipal collection services. Evaluation criteria are expected to include vendor experience, recovery rate performance, technological capabilities, fee structures, and overall responsiveness to the municipality's collection needs.

While specific set-aside designations are not explicitly mentioned in the provided documentation, potential respondents should anticipate standard municipal procurement requirements that may favor local or disadvantaged business enterprises. The contract likely requires robust technological integration capabilities, including compatibility with existing municipal billing systems and adherence to healthcare billing privacy regulations. Potential vendors should be prepared to demonstrate comprehensive collection strategies, including digital and traditional collection methods, with clear reporting mechanisms. Though the exact budget range is not specified, ambulance collection service contracts for municipal entities typically involve performance-based compensation structures, often featuring a percentage-based recovery fee. Interested vendors should carefully review all procurement documents and be prepared to provide detailed documentation of their collection methodologies, compliance protocols, and historical performance in similar municipal settings.