Collection Agency Services - DOJ Division of Administrative Service Accounting Office

The California Department of Justice, Division of Administrative Services, Accounting Office is requesting bids for collection agency services under IFB #26-0043, with bids due June 16, 2026 at 4:00 PM PST and questions due June 10, 2026 at 4:00 PM PST. The contract is a single-award, three-year term from July 1, 2026 through June 30, 2029. Small business subcontractor preference up to 5% (with 25% small business participation), small/microbusiness preference up to 5%, Disabled Veteran Business Enterprise incentive, and Nonprofit Veteran Service Agency preference apply; cumulative preference or incentive adjustments cannot exceed 10% or $100,000, whichever is less.

The contractor will collect delinquent accounts receivable assigned by DOJ, commencing collection efforts within ten calendar days of account receipt and maintaining contact attempts no more than thirty calendar days apart. The contractor must return uncollectable accounts within one hundred eighty calendar days unless a valid installment agreement or DOJ-approved resolution exists, maintain detailed collection records, produce customized reports as requested, and submit monthly activity reports documenting account numbers, invoice numbers, payment amounts, and transfer dates. Compensation is structured as a percentage-based fee applied to collected amounts; the contractor temporarily holds collected funds before remitting them via electronic funds transfer to a DOJ designated bank account.

Bidders must demonstrate a minimum of five years' experience in debt collection services, maintain general liability insurance of $1,000,000 per occurrence and $2,000,000 aggregate with the State of California named as an additional insured, and comply with California state requirements including nondiscrimination programs, drug-free workplace standards, Iran Contracting Act certification, and state contracting laws. All bids must include wet signatures from authorized representatives; signature stamps and electronic signatures are not acceptable. Bids must be submitted in a single sealed envelope via overnight express, U.S. Mail, or hand delivery to the Sacramento DOJ office, with bidders required to notify Andrew McDuffie via email upon submission. Bid opening is scheduled for June 17, 2026 at 10:00 AM PST via Microsoft Teams. No pre-bid conference or facility walkthrough will be held.