Broward College is issuing RFI 2026-296-NC to solicit vendor information on a cloud-based communications platform, with responses due October 12, 2026 at 2:30 p.m. ET via Euna OpenBids. Questions are due by September 18, 2026. This is an information-gathering phase; the RFI does not constitute a competitive solicitation, protest provisions do not apply, and responding does not guarantee preference in any subsequent procurement.

The platform must integrate telephony and video conferencing to support 5,000 Direct Inward Dial numbers, 2,000 users, 600 standard phones, 500 emergency classroom phones with call recording, and 40 supervisor call center monitoring stations. The solution must support U.S. and Canada unlimited and metered calling plans and integrate with Brightspace (D2L) Learning Management System to serve 50,000 students and 3,000 employees.

Vendors must provide comprehensive pricing structures including subscription and licensing costs plus optional line items for implementation, training, hardware, and third-party tools. The College currently operates a cloud-based telephony system implemented in 2022 and maintains existing video conferencing capabilities integrated with its Learning Management System.

Responses become property of Broward College and are subject to Florida Public Records Law. The College reserves the right to issue a formal solicitation, procure services without competitive solicitation under available exceptions, or decline to proceed further. No contract term, estimated value, site visits, or bidders' conferences are specified in this RFI phase.

Cloud-based communications platform

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