City of Charlotte Pharmacy Benefits Services RFI

The City of Charlotte is conducting a Request for Information (RFI) and Request for Proposal (RFP) for pharmacy benefit services, processed through Willis Towers Watson under Bid Number 269-08222025. The procurement seeks comprehensive pharmacy benefits management services for the city's municipal operations, with potential citywide implementation. Interested organizations must submit initial RFI responses by September 1st, 2025, with selected participants receiving the full RFP on September 8th, 2025. Final proposals and completed RFP responses are due by September 29th, 2025. Key contacts for the procurement process are Ronnie Nelson (704-804-7458) and Alyssa Carlson (704-533-2928) from Willis Towers Watson, who will manage the solicitation and vendor communication. While specific evaluation criteria are not detailed in the available documentation, the procurement appears to focus on identifying a pharmacy benefits services provider that can effectively meet the city's healthcare and prescription management needs.

The RFI documentation does not explicitly specify set-aside designations or restrictions on respondent organizations. No information is provided about incumbent vendors, current contractors, or existing pharmacy benefit infrastructure that might require integration. Similarly, the documents do not outline potential award values or specific budget ranges for the pharmacy benefits services contract. Potential respondents will likely need to demonstrate comprehensive pharmacy benefit management capabilities, technological infrastructure, cost-effectiveness, and the ability to provide seamless prescription services for municipal employees and potentially broader city healthcare programs. Interested vendors should carefully review the full RFP documentation when made available and prepare comprehensive responses that highlight their organizational strengths, technological capabilities, and potential cost savings for the City of Charlotte.