Child Support System Modernization QA Services

The Georgia Department of Human Services (DHS), specifically the Division of Child Support Services (DCSS), is seeking a qualified supplier to provide Quality Assurance (QA) services for the Child Support System Modernization Project. The procurement centers on replacing the existing Support Tracking, Accounting, and Reporting System ($TARS) with a Hybrid Enhancement solution using a Platform-based approach. Potential vendors must demonstrate expertise in QA services to support the comprehensive modernization of the child support case management system. A mandatory virtual Bidders' Conference is scheduled for March 3, 2025, at 10:00 AM EST via Microsoft Teams, with Kelli Jones-Meek serving as the issuing officer. Interested bidders must carefully review the solicitation details for number 42700-DHS0000366 and submit their proposals by the due date of April 3, 2025. Bidders are strongly encouraged to attend the entire conference, with the State Entity reserving the right to disqualify late arrivals or those who do not fully participate in the conference.

While specific set-aside designations are not explicitly detailed in the provided documentation, the procurement appears to be open to qualified technology service providers with demonstrable experience in government system modernization and quality assurance. The project involves replacing the existing $TARS system with a new hybrid platform, suggesting potential opportunities for systems integration and technology transformation specialists. The current solicitation does not specify a precise budget range or award value, though the complexity of a statewide child support case management system modernization implies a significant investment. Potential respondents should be prepared to demonstrate deep technical expertise in QA services, platform-based solutions, and government technology implementations. The procurement represents a strategic initiative by the Georgia DHS to enhance its child support case management capabilities through a comprehensive system modernization effort.