CDCR Payphone Service RFQ 15-024

The California Department of Corrections and Rehabilitation (CDCR) has issued Request for Quotation (RFQ) 15-024 for public payphone services across its statewide facilities, with specific focus on maintaining approximately 70 existing payphones and potential future installations. The contractor will be responsible for providing all hardware, infrastructure, line, and calling features at designated CDCR sites, including complete maintenance and management of payphone services. Key deliverables include full conversion of all locations and equipment by April 30, 2016, with a contract term spanning from April 1, 2016, through March 30, 2019, and potential two one-year renewal options. Critical requirements include providing TDD equipment, maintaining ADA compliance, and ensuring devices meet California Building Code (CBC) standards. The solicitation requires contractors to submit responses by March 9, 2016, at 3:00 PM, with preliminary questions due by March 1, 2016, and can be submitted via email to m_ITAcquisitions@cdcr.ca.gov.

The RFQ notably does not include specific Disabled Veteran Business Enterprise (DVBE) requirements, as these have been explicitly waived for this solicitation. The financial structure indicates that the contractor will retain revenues generated from payphone usage, with a commission arrangement requiring 20% of revenues exceeding $60.00 to be paid back to CDCR. All installation fees for new installations and enclosure relocations will be waived by the contractor, who is also responsible for transition costs from the incumbent provider and exit costs at contract completion. While no specific incumbent vendor is mentioned, the RFQ suggests an existing payphone infrastructure that requires seamless transition and maintenance. The cost worksheet indicates potential revenue generation through coin, operator services, and per-call compensation, with the contractor crediting 100% of these revenues toward monthly maintenance costs. Although a precise budget range is not specified, the comprehensive service requirements and revenue-sharing model suggest a potentially lucrative opportunity for the selected contractor.