Capital Bikeshare Operation, Maintenance and Marketing

The District of Columbia Office of Contracting and Procurement (OCP), acting on behalf of the District Department of Transportation (DDOT), is seeking a contractor to operate and maintain the Capital Bikeshare system through contract DCKA-2026-D-0013. The procurement aims to secure a comprehensive bikeshare service provider responsible for managing a public transportation system that includes classic bicycles and hybrid ebikes. The selected contractor must ensure safe, efficient, and customer-oriented operations with well-trained and professionally managed staff. Key objectives include maximizing safe use of bikeshare devices, enhancing public transportation convenience, and creating a widely accepted mobility alternative for District residents and visitors. The contract requires the vendor to deliver a fully operational bikeshare system with exceptional customer service, reliable maintenance, and professional management. The proposal is due on January 16, 2026, with the initial posting made on November 21, 2025, providing potential bidders approximately two months to prepare their comprehensive response.

While specific set-aside designations are not explicitly detailed in the provided contract opportunity description, the procurement appears to be open to qualified professional transportation and bikeshare operations contractors. The contract emphasizes professional qualifications, operational expertise, and the ability to manage a complex public transportation service. The scope suggests a comprehensive service requirement that would likely necessitate significant operational infrastructure, including maintenance facilities, technology platforms for bike tracking and rental, and a robust customer service system. Although specific budget ranges are not mentioned, the complexity of managing a citywide bikeshare system implies a substantial contract value. Potential bidders should be prepared to demonstrate extensive experience in urban mobility services, bikeshare system operations, maintenance protocols, and customer engagement strategies. The contract's focus on safe, efficient, and customer-friendly service indicates a rigorous evaluation process that will carefully assess technical capabilities, operational plans, and professional qualifications.