C5613492-D - Transcription Services

The California Department of Corrections and Rehabilitation (CDCR), Office of Legal Affairs and Office of Internal Affairs, is requesting bids for transcription services under IFB C5613492-D, with bids due August 6, 2026 and public bid opening on August 10. A 5% Small Business preference applies to certified small or micro businesses with annual gross receipts not exceeding $16 million and 100 or fewer employees under California Government Code Section 14838; a DVBE incentive of up to 5% is available for disabled veteran business enterprises.

The contractor shall transcribe audio and video recorded proceedings including hearings, meetings, interviews, interrogations, witness statements, personal histories, police reports, law enforcement dispatch recordings, surveillance recordings, and jailhouse recordings. Services must be delivered within turnaround-time options ranging from same business day to 6–10 business days. Transcripts are provided in hard copy (double-spaced, 25 lines per page, Courier 12-point font) and digital PDF format. The contractor must maintain strict confidentiality and provide a signed Transcriber's Certificate with each job. Bidders submit separate rates for standard transcription services and law enforcement dispatch/surveillance/jailhouse recordings, each with four turnaround-time tiers; additional fees apply for PDF transcripts and copy services.

The contractor's employees must meet background requirements prohibiting incarcerated individuals, parolees, and those with family members in CDCR custody. The contractor must maintain workers' compensation insurance, commercial general liability insurance of at least $1 million per occurrence, non-medical professional liability insurance of $1 million per occurrence / $3 million aggregate, and valid automobile liability coverage. The contractor's office location is recommended within 50 miles of Rancho Cordova, California.

The estimated contract value is $164,998 over a term from September 1, 2026, through June 30, 2028. The contractor furnishes all labor, materials, equipment, and travel expenses.